Communications

SMS POLICY This does not supersede Birthday Health's Privacy Policy available here. At Birthday Health, we value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS We collect your phone numbers only when you provided them to us when you signed up for either Pro Health. Simple Health, Family Health. This is a required part of our service.
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USE OF PHONE NUMBERS FOR SMS Your phone numbers are solely used to provide you with personalized reminders about you and your health based on your age and gender. These text messages are not meant for marketing or promotional purposes. Solely educational purposes.  We may also provide special discounts or offers through SMS messages. SMS messaging charges may be applied by your carrier. We will only share your phone number with our SMS provider, subject to their privacy policy.  We use Bird.com to send all SMS communications to users who have opted in or purchased services with us. Please view Bird's privacy policy here https://bird.com/en-us/legal/privacy with information on how they use user information.

OPTING OUT OF MARKETING MESSAGES If at any time you wish to stop receiving marketing SMS from us, you can opt out by-Texting STOP to opt-out. Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

OPTING OUT OF REMINDER MESSAGES If at any time you wish to stop receiving reminder SMS from us, you can opt out by-Texting CANCEL to cancel. Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.
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PRIVACY OF PHONE NUMBERS Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

ACCESS TO PROMOTIONS AND DISCOUNTS You do not need to sign up for SMS Messages to receive information about current promotions.

CHANGES TO THIS POLICY We may periodically update this policy. We will notify you about significant changes in the way we treat your information by placing a prominent notice on our site. We thank you for your understanding and cooperation. If you have any questions or concerns about this policy, please feel free to contact us at 1 -863-3HEALTH (432584).